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Frequently Asked Questions
Find quick answers about enterprise deployment, ISOTrack Pro features, and support SLAs.
How quickly can ISOTrack Pro be deployed across multi-facility plants? expand_more
ISOTrack Pro features standardized data ingestion pipelines that enable full facility onboarding within 2 to 4 weeks. Existing asset records and user hierarchies can be bulk-imported seamlessly.
Does ISOTrack Pro support custom ISO standards and internal compliance metrics? expand_more
Yes. Out of the box, ISOTrack Pro supports ISO 9001, 14001, 45001, and 27001. Additionally, custom audit checklists, risk matrices, and internal compliance metrics can be configured without code changes.
What support options and SLAs are available for enterprise accounts? expand_more
Enterprise accounts receive dedicated technical account managers, 24/7 priority support via support@cheshin.com, 99.9% uptime SLAs, and custom integration assistance.